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Frequently Asked Questions
Frequently Asked Questions
How do I register for an account?

To register for an account, go to the registration page and fill in the required information, including your name, email address, and password. After submitting the form, you will receive a confirmation email to activate your account.

How do I log in to my account?

To log in to your account, go to the login page and enter your registered email address and password. Click the login button to access your account.

How can I subscribe to a class?

To subscribe to a class, navigate to the classes page after logging in. Select the class you want to subscribe to and follow the payment instructions to complete your subscription.

How do I interact with tutors?

To interact with tutors, go to the tutor interaction page after ensuring you have an active subscription. Select your tutor and preferred communication method (Zoom or WhatsApp) to start the interaction.

How do I register for an exam?

To register for an exam, go to the student registration page and select the exam you wish to take from the list of available exams. Make sure you are logged in before attempting to register.

How is the exam conducted?

Exams are conducted online with a timer. You will be presented with multiple-choice questions, and you can navigate through the questions using the next and back buttons. The timer will ensure you complete the exam within the allotted time.

What happens if I fail an exam?

If you fail an exam, you can attempt it multiple times until you pass. Your results will be recorded with a pass/fail status, and you will receive a certificate only after passing all subjects in a class.

How can I update my profile?

To update your profile, go to the profile update page and make the necessary changes. You can also update your profile picture. If you don't provide a picture, a placeholder will be generated with your initials.

How do I view my pay slips?

To view your pay slips, log in to your account and go to the pay slip page. You will be able to access and download your monthly pay slips uploaded by the administrator.

How do I upload my project proposal?

To upload your project proposal, log in and go to the project upload page. Follow the instructions to upload your work. An assessor will review your submission and provide feedback until it meets the required standards.